| Consulting | Support | Training |
| WM Process assessment and consulting.
System gap analysis Solution and design Customization, configuration, report, and Go-live testing and support. Upgrade and enhancement. |
Level 3 advanced technical support
5*9 coverage, Chinese/English support. Support request by eMail, Phone, and Website. Provide statistical root cause analysis report, and improvement suggestions. Long-term contract only (1 yr+). |
Product Training
Setup Workshop Technical Training For customer IT For advanced development. Standardized/tailored training course Chinese/English. |